Question 1

What does Famezop Technologies do?

Accepted Answer

We design and build custom software, AI solutions, SaaS products, mobile apps, and enterprise systems for businesses across Nepal, India, the UAE, and worldwide.

Question 2

What industries do you work with?

Accepted Answer

We work across healthcare, education, banking & finance, retail, manufacturing, logistics, government, NGOs, hospitality, real estate, and more — see our Industries page for the full list.

Question 3

Where are you located?

Accepted Answer

We have offices in Kathmandu (Nepal), Bengaluru (India), and Dubai (UAE), and deliver to clients globally.

Question 4

Do you work with startups or only enterprises?

Accepted Answer

Both. We have dedicated engagement models for early-stage MVPs as well as long-term enterprise partnerships.

Question 5

How do I get started?

Accepted Answer

Book a free consultation through our Contact page. We'll scope your requirements and follow up with a proposal within a few business days.

Question 6

Can you sign an NDA before we share details?

Accepted Answer

Yes — we routinely sign NDAs before discovery calls. Just let us know when you reach out.

Question 7

Do you provide ongoing support after launch?

Accepted Answer

Yes, every engagement includes an option for SLA-backed long-term support and iteration after launch.

Question 8

What does your development process look like?

Accepted Answer

Discovery, planning, design, development, testing, deployment, and support — with weekly demos and transparent reporting at every stage.

Question 9

How involved will I need to be during the project?

Accepted Answer

We recommend a weekly sync and async access to a shared project board. Beyond that, involvement scales with how hands-on you want to be.

Question 10

How do you handle changing requirements mid-project?

Accepted Answer

We use agile sprints specifically so scope can adapt. Material changes go through a lightweight re-scoping conversation before we replan the backlog.

Question 11

What tools do you use for project management?

Accepted Answer

Typically Linear or Jira for the backlog, Slack for daily communication, and Figma for design collaboration — we're flexible if you have existing tools.

Question 12

How often will I see progress?

Accepted Answer

Weekly demos of working software, not just status updates — you'll always be able to click through what's been built.

Question 13

What happens if a sprint is delayed?

Accepted Answer

We flag risk as early as possible, not at the deadline, and walk through tradeoffs — descope, extend, or add resourcing — together.

Question 14

Do you provide documentation?

Accepted Answer

Yes — technical documentation, API references, and a handover runbook are standard deliverables at project close.

Question 15

What tech stack do you use?

Accepted Answer

Primarily TypeScript, React/Next.js, Node.js/NestJS, PostgreSQL, and cloud infrastructure on AWS/GCP/Azure — see our Technology page for the full stack.

Question 16

Can you work with our existing codebase?

Accepted Answer

Yes, we regularly take over and extend existing codebases — we'll run a technical audit before committing to a timeline.

Question 17

Do you build mobile apps natively or cross-platform?

Accepted Answer

Both — we recommend based on your performance requirements and team's long-term maintenance capacity.

Question 18

Can you integrate AI into our existing product?

Accepted Answer

Yes, integrating Claude, GPT, or Gemini into existing products is one of our most common engagement types.

Question 19

Do you use open-source or proprietary frameworks?

Accepted Answer

We default to mature open-source frameworks to avoid vendor lock-in, unless a proprietary tool is clearly the better fit for your requirements.

Question 20

How do you ensure code quality?

Accepted Answer

Automated testing, CI/CD-integrated quality gates, mandatory code review, and static analysis are standard on every project.

Question 21

Can you help us modernize a legacy system?

Accepted Answer

Yes — legacy modernization and phased migration planning is a core part of our Digital Transformation and Enterprise Solutions services.

Question 22

How do you handle data security?

Accepted Answer

We follow secure-by-design practices — encryption in transit and at rest, least-privilege access control, and regular dependency vulnerability scanning.

Question 23

Are your engineers under confidentiality agreements?

Accepted Answer

Yes, every team member signs a confidentiality agreement as a condition of employment, in addition to any project-specific NDA.

Question 24

Can you support compliance requirements like HIPAA or SOC 2?

Accepted Answer

Yes, we design architecture with compliance frameworks in mind and can support audit readiness for HIPAA, SOC 2, ISO 27001, and GDPR.

Question 25

Who owns the code and IP after the project?

Accepted Answer

You do. IP ownership transfers to you per the terms of our standard agreement, unless otherwise negotiated.

Question 26

Do you perform security testing before launch?

Accepted Answer

Yes, every production launch goes through a pre-launch security review covering authentication, access control, and data exposure.

Question 27

Where is our data hosted?

Accepted Answer

You choose — we deploy to your preferred cloud provider and region, and can accommodate data residency requirements.

Question 28

How do you manage access to production systems?

Accepted Answer

Role-based access control, audit logging, and least-privilege principles apply to every engineer with production access.

General

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Security & NDA

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General

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Security & NDA

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